TERMS & CONDITIONS
TERMS & CONDITIONS
Welcome to DIGICAST BROADBAND PVT LTD. By accessing our website and using our broadband services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Service Usage
DIGICAST BROADBAND PVT LTD provides broadband and internet-related services for residential and business purposes. Users agree to use the services lawfully and responsibly without engaging in any illegal, harmful, or unauthorized activities.
The Company reserves the right to suspend or terminate services if any misuse, fraudulent activity, or violation of terms is detected.
Account & Customer Information
Customers are required to provide accurate and complete information during registration, installation, or service requests. DIGICAST BROADBAND PVT LTD shall not be responsible for issues arising from incorrect or incomplete customer information.
Billing & Payments
All broadband plans and services must be paid for within the specified billing period. Failure to make timely payments may result in temporary suspension or disconnection of services.
Prices, plans, and offers are subject to change without prior notice at the sole discretion of DIGICAST BROADBAND PVT LTD.
Installation & Activation
Installation and service activation timelines may vary depending on location, technical feasibility, and operational conditions. While we strive for timely installation, DIGICAST BROADBAND PVT LTD does not guarantee exact activation timelines under all circumstances.
Service Availability
Internet speed and connectivity may vary depending on network conditions, device compatibility, technical issues, and area coverage. DIGICAST BROADBAND PVT LTD continuously works to maintain stable and reliable service performance.
User Responsibilities
Users agree not to:
Use the service for unlawful activities
Attempt unauthorized access to networks or systems
Share or misuse internet connections illegally
Engage in activities that may harm network performance or security
Any such activity may result in immediate suspension or termination of services.
Limitation of Liability
DIGICAST BROADBAND PVT LTD shall not be held responsible for any indirect, incidental, or consequential damages resulting from service interruptions, technical failures, delays, or network-related issues beyond reasonable control.
Privacy
Customer information collected by DIGICAST BROADBAND PVT LTD is handled in accordance with our Privacy Policy. By using our services, users consent to the collection and use of information as described in the Privacy Policy.
Changes to Terms & Conditions
DIGICAST BROADBAND PVT LTD reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Information
For any queries or support regarding these Terms & Conditions, please contact:
DIGICAST BROADBAND PVT LTD