Terms & Conditions

Corporate Name: Digicast Broadband Private Limited
CIN: U72900WB2020PTC241795
Registered Address:  Raniganj, Paschim Bardhaman, West Bengal, 713358, India

Welcome to Digicast Broadband Private Limited. By accessing this website and using our broadband services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Service Usage

Digicast Broadband Private Limited provides broadband and internet-related services for residential and business purposes. Users agree to use the services lawfully and responsibly, without engaging in any illegal, harmful, or unauthorized activities. The Company reserves the right to suspend or terminate services if any misuse, fraudulent activity, or violation of these terms is detected.

Eligibility

By using our website or services, you confirm that you are at least 18 years of age, or are using the service under the supervision of a person who is.

Account & Customer Information

Customers are required to provide accurate and complete information during registration, installation, or service requests. Digicast Broadband Private Limited shall not be responsible for issues arising from incorrect or incomplete customer information.

Billing & Payments

All broadband plans and services must be paid for within the specified billing period. Failure to make timely payments may result in temporary suspension or disconnection of services. Prices are subject to 18% GST as applicable by law. Prices, plans, and offers are subject to change without prior notice at the sole discretion of Digicast Broadband Private Limited.

Installation & Activation

Installation and service activation timelines may vary depending on location, technical feasibility, and operational conditions. While we strive for timely installation, Digicast Broadband Private Limited does not guarantee exact activation timelines under all circumstances.

Service Availability

Internet speed and connectivity may vary depending on network conditions, device compatibility, technical issues, and area coverage. Digicast Broadband Private Limited continuously works to maintain stable and reliable service performance.

User Responsibilities

Users agree not to:

  • Use the service for unlawful activities
  • Attempt unauthorized access to networks or systems
  • Share or misuse internet connections illegally
  • Engage in activities that may harm network performance or security

Any such activity may result in immediate suspension or termination of services.

Cookies

Our website uses cookies to improve your browsing experience. By using our website, you consent to our use of cookies as described in our Privacy Policy.

Intellectual Property Rights

All content on this website — including text, images, graphics, logos, and software — is owned by or licensed to Digicast Broadband Private Limited and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

Limitation of Liability

Digicast Broadband Private Limited shall not be held responsible for any indirect, incidental, or consequential damages resulting from service interruptions, technical failures, delays, or network-related issues beyond our reasonable control.

Privacy

Customer information collected by Digicast Broadband Private Limited is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

Changes to Terms & Conditions

Digicast Broadband Private Limited reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the updated terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts at Asansol, West Bengal  — nearest court to Raniganj/Paschim Bardhaman; adjust if client uses a different jurisdiction.

Contact Information

For any queries or support regarding these Terms & Conditions, please contact:

Digicast Broadband Private Limited

CIN: U72900WB2020PTC241795
Address: Raniganj, Paschim Bardhaman, West Bengal, 713358, India
Phone: +91 8967240659
Email: digicastbroadband@gmail.com